Additional Ontario Works support for existing clients
Check your payment schedule and learn about other available services you may be eligible for.
Check this month's Ontario Works payment schedule to find out when your payments will be made.
Update your information
To keep receiving Ontario Works support you must ensure that we always have the most up-to-date information about you and your circumstances.
Contact us right away if there are any changes to your:
- phone number or current address
- income
- family members' information
- medical needs
There are 2 ways you can register, manage, or update your profile and information:
- Use MyBenefits, an online service available 24/7 to Ontario residents who receive Ontario Works (OW) or support from the Ontario Disability Support Program (ODSP).
MyBenefits makes it faster, easier, and more convenient to securely access information on any smartphone, tablet, and computer). MyBenefits also lets you get information or report changes to your account at any time.
- Call 905-793-9200 (in Mississauga or Brampton), or call toll-free at 1-800-327-5379 (in Caledon).
When you call us, we may ask you to show us documents (like a pay stub or a doctor's note). These documents will confirm how your information has changed.
Other information
As an Ontario Works client, you can get help paying for emergency dental, denture and eye care for yourself and your family. Simply bring a piece of ID showing your name and date of birth to your dentist, denturist or eye doctor and tell them that you are with Peel Region Accerta.
You need to let the dentist, denturist or eye doctor know that you are receiving Ontario Works assistance so that you are not charged for services. Your provider may be required to obtain pre-approval before services are provided. Ontario Works in Peel does not reimburse for costs you pay out of pocket.
To find out what you are eligible for, ask at your appointment with your dentist, denturist, or eye doctor. If you are told that you are ineligible for service, please call 905-793-9200 ext. 4535 and leave a voice message.
For further information, visit - 7.2 Health benefits | Ontario Works policy directives | ontario.ca
Children’s dental program
To learn how to access dental care for children who are 17 and under, visit Healthy Smiles Ontario (HSO).
Information for dental and vision care providers
If you have clients who are receiving OW or ODSP, you can visit AccertaWorx to confirm if they are eligible for dental and eye care coverage.
If you do not have an account with AccertaWorx, you can call 416-922-6565 or 1-800-505-7430 to receive a welcome package and login information.
