COVID-19 at our Long Term Care Centres
Protecting the health of our residents and staff at the Region’s 5 Long Term Care Centres is our top priority
Peel Long Term Care is dedicated to protecting residents and staff from COVID-19 while maintaining engagement and well-being.
Visitors are a valued part of our long term care community. We’re dedicated to safe visiting.
Visits from families and friends promote well-being. The following measures are in place for safe visiting:
- Visits are done in designated areas as identified by the Centre.
- 2 visitors per resident are allowed at a time.
- Visits should be scheduled in advance and may be time limited depending on circumstances in the Centre.
- You’ll be screened when entering the Centre and must not be experiencing symptoms, have travelled outside of Canada, been exposed to a known COVID-19 cases, or visited another long-term care home that is in COVID-19 outbreak or a resident who is self-isolating or symptomatic. All visitors will have their temperatures checked.
- For outdoor visits, if you plan to have close contact with the resident, you must have tested negative for COVID-19 in the two-week period prior to your visit and not have subsequently tested positive.
- For indoor visits, you must have tested negative for COVID-19 in the two-week period prior to your visit, and not have subsequently tested positive.
- Masks must always be worn. For outdoor visits, you must bring your own face mask/covering. For indoor visits, the Centre will provide you with a mask.
- Visitors must perform hand hygiene when entering and exiting the Centre.
- Visitors must always maintain physical distancing of 2 metres (6 feet).
- No pets are allowed.
- Visitors under age 14 must be accompanied by a visitor over age 18.
- You must read our visitor information package and re-read it monthly before your visit if possible, or you’ll be asked to review it at the time of your visit. View the following videos prior to attending your visit:
- If the Centre is in an outbreak or the resident is showing COVID-19 symptoms and in isolation, general visits will be cancelled.
- For visits with residents who are very ill or palliative, special measures are in place, contact the Centre directly.
Virtual visits are also still available.
Caregivers are designated by the resident or substitute decision maker and provide direct care to the resident. The following measures are in place for Caregivers:
- 2 caregivers per resident can be designated and are allowed at a time.
- You will be screened when entering the centre and must not be experiencing symptoms, have travelled outside of Canada, been exposed to a known COVID-19 cases, or visited another long-term care home that is in COVID-19 outbreak or a resident who is self-isolating or symptomatic. All caregivers will be screened and have their temperatures checked upon entering/exiting the Centre.
- Caregivers must have tested negative for COVID-19 in the two-week period prior to your visit, and not have subsequently tested positive.
- The Centre will provide you with a mask to wear at all times.
- Caregivers must perform hand hygiene when entering and exiting the Centre.
- Caregivers must review an education package and the following training videos:
Following new safety measures, maintaining staff levels, and providing personal protective equipment are some of the work we’re doing during the COVID-19 pandemic.
Current safety measures
- Only staff and those performing essential support services like food delivery, maintenance, and health care can enter our Long Term Care Centres.
- Every person coming into the centres, including staff, is screened on the way in and out to ensure they have no symptoms, haven't travelled or had contact with COVID-19 cases. Screening includes an interview and a temperature check.
- All residents are screened twice daily for symptoms.
- All staff have been directed to only work in 1 location until further notice to reduce the risk of exposure and spread.
- All staff who interact with residents or enter resident home areas are wearing surgical masks.
- Enhanced cleaning and disinfecting.
- Staff are receiving additional training on COVID-19, infection prevention and control, and personal protective equipment.
- Adult Day Services and other community programs have been closed.
- Adult Day Services staff have been brought into our homes to work as personal support workers, in activation and other roles.
- Other Region of Peel staff have been sent from other departments to support screening desks.
- We're working with different organizations like the Registered Nurses Association of Ontario (RNAO), AdvantAge Ontario and the government of Ontario to receive more staff.
- We're accepting students from nursing and other programs.
- We've also offered all of our part time employees full time hours.
Personal protective equipment
- Personal protective equipment is used to protect staff and residents.
- All staff who interact with residents or enter resident home areas wear surgical masks.
- Staff who work with residents who have tested positive for COVID-19 or close contacts wear additional personal protective equipment to protect themselves and others.
- Peel Long Term Care has, and is working to maintain, our supply of personal protective equipment. Donations are being accepted.
- In order to prevent the spread of COVID-19, homes that are in outbreak are not accepting new admissions or re-admissions.
- Homes that are not in outbreak are accepting new admissions. New admissions are screened before entry and isolated for 14 days to ensure no symptoms develop.
Dropping off items to residents
Centres are currently accepting resident summer clothing drop offs from families and key contacts. Contact the centre for details. Other items, including food, are not being accepted at this time.
Testing for COVID-19 at our centres
- On April 22, the Ontario government directed public health units to begin testing everyone at long-term care centres. Peel Long Term Care has implemented this directive in our homes.
- Peel Long Term Care has implemented twice monthly retesting of staff.
- Peel Long Term Care works with Peel Public Health to investigate all cases.
- Residents who are show symptoms or have been in close contact with a known case, are being tested for COVID-19.
- Staff who have symptoms or have been in contact with a known case, are being tested or being advised to contact Peel Public Health.
- Staff who may have had contact with affected individuals have been provided with specific instructions to self-monitor and limit contact with others.
- A COVID-19 outbreak is when 1 or more staff or residents test positive for COVID-19 at the centre.
- During an outbreak, we work closely with Peel Public Health to implement measures to protect everyone.
- Residents who test positive for COVID-19 or are identified as a close contact of a known case are isolated and closely monitored.
- Staff who test positive for COVID-19 are directed to self-isolate.
- Vacant Adult Day Services and other spaces are being used where required to separate residents who test positive for COVID-19 from those who test negative. All staff who work in these units do not work with other residents.
- Staff who work with residents who have tested positive or close contacts wear additional personal protective equipment to protect themselves and others.
Confirmed COVID-19 cases in our centres
As of Sept 22 at 4:00 p.m.
|Home||Resident cases||Staff cases||Resident deaths due to COVID-19||Resident recovered||Staff recovered|
Peel Long Term Care has access to the data in real-time and the information is reviewed daily. We update the information when new data is made available. The information presented in this table may be slightly higher than the data shown in the Status of COVID-19 in Peel dashboard.
Peel Long Term Care takes a test-based approach to defining when residents and staff have recovered. Residents are defined as recovered when they have tested negative on 2 separate, consecutive tests, taken at least 24 hours apart. Staff are defined as recovered when they have tested negative on 2 separate, consecutive tests taken at least 24 hours apart and have returned to work.
While safety needs to be our top priority, staff are also focusing on quality of life for residents to keep their minds and spirits healthy. Long Term Care and Adult Day Services staff are working to prevent social isolation.
Staff are also using technology to connect residents with families and friends, allowing window visits and encouraging cards and drawings to be sent from loved ones. This work was featured in a recent Toronto Star article: Through the Nursing Home Glass.
We'll continue to provide up-to-date information for families, and will share as it becomes available.
If you still have questions, we've set up a family information line at each of our Long Term Care Centres. Staff can answer questions about the Region's response to COVID-19 at our centres.