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We are Peel Region

We've been delivering services and infrastructure to the communities of Brampton, Caledon, and Mississauga since 1974.

Already home to 200,000 businesses and over 1.5 million residents, Peel continues to grow by nearly 50 new residents each day. Our partnerships continue to grow, allowing us to create a strong, lasting impact on the community.

When we envision Peel’s future, we see enriched lives and safe, inclusive communities where everyone feels they belong.

City of Bramptopn Town of Caledon City of Mississauga
Region of Peel logo

What we do

Peel Region delivers essential services to 1.5 million residents and over 175,000 businesses.

Our vision and mission

Vision: Community for Life

Community for Life is based on our residents’ priorities. It’s a place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Mission: Working with you

We're Working with you to create a healthy, safe, and connected community. Peel Region’s residents are at the centre of who we are and what we do.

Our values

  • Leadership
    We are all leaders in the work we do to motivate, inspire, and achieve a Community for Life.
  • Collaboration
    We find and implement solutions together to achieve our goals.
  • Care and Support
    We care about and support everyone’s well-being and success.
  • Transparency
    We build trust in our services, programs, and each other by being genuine, transparent, and accountable.
  • Inclusion
    We create opportunities for everyone to contribute, be successful and recognized for their diversity and experience – fostering safety and a sense of belonging.

Our services

Adult Day

Residents in need receive supports that allow them to stay in their homes longer.

Chronic Disease Prevention

Peel residents live longer and healthier due to reduced risk of chronic diseases.

Community Investment

Community groups in need have support to deliver services to Peel residents.

Early Growth and Development

Children in Peel are supported to achieve their mental and physical potential.

Early Years and Child Care

Programs are affordable and responsive to the needs of families.

Employment Support

Peel residents in need have the tools and skills to find and keep a job.

Heritage Arts and Culture

Peel residents are engaged in an understanding of our history and culture.

Housing Support

Affordable housing is available to all Peel residents; and homelessness in Peel is prevented.

Income Support

Peel residents in need have access to available financial supports.

Infectious Disease Prevention

Peel residents are protected against infectious diseases.

Land Use Planning

Communities in Peel are complete and sustainable for residents and businesses.

Long Term Care

Residents in our Long Term Care homes receive care to enhance their quality of life.

Paramedics

Peel residents and visitors receive quality out-of-hospital care.

Roads and Transportation

People and goods can move safely and efficiently throughout Peel.

TransHelp

Peel residents in need can travel within their community without barriers.

Waste

Waste in the Region of Peel is collected on time and managed in a safe and environmentally responsible manner.

Wastewater

Wastewater in the Region of Peel is removed in a safe and environmentally responsible manner.

Water Supply

Safe, reliable and high quality drinking water is available to Peel customers.

Our Service Commitment

Our new service commitment will ensure that we meet our goal of exceeding residents’ needs and expectations.

With our service commitment, you can expect to:

  • Easily find what you need
  • Receive a timely response
  • Be treated with dignity, respect, and care
  • Receive simple and clear communication
  • Be assisted by professional, knowledgeable, and helpful employees

Creating an accessible Peel Region

Peel Region is committed to removing barriers that limit the potential and compromise the quality of life for persons with disabilities.

We provide equal treatment and benefits with respect to employment and the use of our services, programs and facilities in a way that:

  • Respects the dignity and independence of people with disabilities.
  • Makes reasonable efforts to ensure that service outcomes are the same for all residents.

It’s a place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our tone and voice

It's how our residents remember us.

  • It informs everything we do, everything we write, and everything we say.
  • It's how our residents hear and remember us.
  • It shows through our passion and commitment to building Peel's future.
  • It makes our presence instantly recognizable, and
  • It's reflected in our open and inclusive public spaces.

It reflects our open and collaborative culture.

  • It expresses our brand purpose and our open, collaborative, engaging, and dynamic culture.
  • It's personable and genuine.
  • It conveys our knowledge and readiness to be helpful.

Clear, simple, and calm.

  • We always sound open and friendly.
  • It's approachable and genuine.

We speak Peel's languages

Peel is home to more than 90 distinct ethnic groups. Inclusivity and accessibility are vital, so this means providing clear, comprehensive information in not only English but also the 10 most-spoken languages in Peel:

  • Arabic
  • Mandarin
  • Spanish
  • Tamil
  • Cantonese
  • Polish
  • Tagalog
  • Urdu
  • Gujarati
  • Punjabi

Languages at home

The percentage of the top five languages spoken at home in Peel:

  • English: 60.4%
  • Punjabi: 7.2%
  • Urdu: 2.7%
  • Arabic: 1.4%
  • Mandarin: 1.4%

Working with Peel's communities

We’re working to create a community that is safe, inclusive, and accessible by continuously improving programs and services that advance community safety and well-being.

We also work with over 97 local community agencies that focus on areas such as reducing poverty, providing affordable transit, and family safety, so we can support those who need it when they need it.

Together with our partners, we’re creating a community where all individuals can thrive.

Building sustainable foundations

We are taking action to mitigate and adapt to the effects of climate change by reducing greenhouse gas (GHG) emissions and ensuring that our services and assets are more resilient to extreme weather events and future climate conditions.

We want to ensure that residents today, and future generations in Peel have access to resources that support a safe, healthy, and connected community. Some of the ways that we are responding to climate change include:

  • Investigating technology to produce energy from solid waste
  • Greening our fleet with electric and hybrid options
  • Finding innovative ways to enhance resource recovery from wastewater
  • Completing building retrofits to target net-zero emissions
  • Developing communities that promote healthy living while reducing GHG emissions

Peel Art Gallery, Museum and Archives

The Peel Art Gallery, Museum and Archives (PAMA) is our community's vibrant gathering place. Located in downtown Brampton, PAMA has been owned and operated by Peel Region since 1986.

PAMA's exhibits and programs seek to recognize varied histories and perspectives, enriching our cultural fabric and empowering people to share and learn about the stories of others.

The stunning landmark buildings of the Peel County Courthouse and Jail now feature glass atriums, studio spaces, and a tunnel lit by picturesque skylights.