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Your water bill
Water meters
Your home

Service charges
Reading your bill
Receive Your Water Bill Online
Paying your bill
Address changes
Bill inserts

You can receive your bills through Canada Post’s epost, a free electronic bill service to manage your bills safely and securely online.

Receive your bills in one of two ways:

  • Create a stand-alone epost account that will notify you electronically when your bills are available. 
  • Sign up through your major financial institutions to receive your bill when you log into your online banking.

Choose any one of the following convenient payment options:

  • Telephone/Online Banking
    Contact your bank to arrange these options
  • Pre-authorized Payment
    Download and complete a pre-authorized payment form (PDF) and fax it to 905-791-2178 or mail it to the address listed in the form.

    Note: For Mississauga property owners or tenants, a new stormwater charge will be added to your water bill in 2016. If you are on a pre-authorized payment plan, the stormwater fee will be added to the amount taken.
  • At Your Bank
    Most chartered banks will accept your payment before the due date. Please contact your bank for more details.
  • By Mail
    Send your bill and payment in the return envelope provided with your water bill.
  • In Person
    Payments can be made or dropped off at any of the following locations:

If you have any other questions about your water bill please contact Customer Contact Centre at 905-791-8711. Caledon residents in long-distance areas may call 905-584-2216.

Revised: Tuesday February 27 2018


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