Finding Ways to Save Money and Minimize Impacts to Residents
The Region of Peel remains committed to providing high quality services that are efficient and minimize the tax burden on you - our resident. This commitment pushes us to be innovative to improve outcomes while maintaining the value to our taxpayers.
Our Continuous Improvement Program ensures client needs and user experiences are the focus of our improvement initiatives. It also ensures that services are delivered effectively and in the most efficient way possible - reducing the need for increased taxes in Peel.
As a result of the Continuous Improvement Program, we have an overall cost savings and cost avoidance totalling $198 million for tax supported programs and over $74 million for the utility rate supported programs between 2010 and 2016.
Over the past 18 months, 20 improvement initiatives were completed with cost savings of over $3.6 million and cost avoidance of $4.2 million. Some of the initiatives completed include:
- Increasing the number of children screened for required dental care by 76 per cent (10,430 children)
- Improving communications for Income Support and Housing Support clients regarding closures, major events and appointment reminders
- Procuring third party service delivery for 211 Services which generated a cost avoidance for Peel of $389,000
- Decreased hydro consumption levels and costs by reducing loads on the top six days of the summer (qualifying for lower rates) and by using internally produced electricity (biogas and excess hydraulic energy) resulting in cost savings of $2.8 million annually
We will continue to demonstrate that we strive to earn the trust and confidence afforded to us by you, our community. We are continually looking for ways to eliminate waste, optimize value for our taxpayers and improve our community outcomes through a robust continuous improvement program. Savings to date demonstrate this strong commitment. The financial benefits achieved from the Continuous Improvement Program will be reflected in the 2018 budget report to Council on November 2.